Privacy Policy

Aussie Paper Supplies ("we", "us", or "our") operates this online platform. We are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our site and services, which relate to pulp and paper production, wholesale paper supply, custom paper cutting and finishing, recycled paper products, specialty papers for printing and packaging, logistics and delivery.

Information We Collect

We collect information to provide and improve our services and to operate our business. The types of personal information we may collect include:

- Information you provide directly to us, such as your name, contact details (postal address), payment information, and information related to orders, inquiries, or account registration.

- Information about your use of our site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information may be collected through cookies and similar tracking technologies.

- Information we receive from third parties, such as business partners or service providers, consistent with applicable laws.

How We Use Your Information

We use your personal information for various purposes, including:

- To process and fulfill your orders for paper products and related services, manage your account, and provide customer support.

- To communicate with you about your orders, services, and respond to your inquiries.

- To improve our site, services, and business operations.

- To comply with legal obligations, resolve disputes, and enforce our agreements.

- For internal analytical and research purposes.

- With your consent, for marketing purposes related to our products and services.

How We Share Your Information

We may share your personal information with third parties in the following circumstances:

- With service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and logistics. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

- With our business partners in connection with providing co-branded services or facilitating transactions.

- In response to legal process, such as a court order, subpoena, or request from a governmental agency, or when otherwise required by law.

- To protect our rights, property, or safety, or the rights, property, or safety of others.

- In connection with a merger, acquisition, or sale of all or a portion of our assets, in which case your information may be transferred as part of the transaction.

- With your consent or at your direction.

We do not sell your personal information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our site to collect information about your browsing activities. Cookies are small data files stored on your device. They help us improve your site experience, analyze site usage, and provide relevant content. You can manage your cookie preferences through your browser settings.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is entirely secure, and we cannot guarantee absolute security.

Your Rights

Subject to applicable data protection laws, including the Australian Privacy Principles and principles similar to those outlined in the General Data Protection Regulation (GDPR), you may have certain rights regarding your personal information. These rights may include:

- The right to access the personal information we hold about you.

- The right to request correction of inaccurate or incomplete information.

- The right to request erasure of your personal information in certain circumstances.

- The right to object to or restrict the processing of your personal information.

- The right to withdraw consent where processing is based on consent.

- The right to receive a copy of your data in a structured, commonly used format.

To exercise these rights, please contact us using the details provided below. We may need to verify your identity before processing your request.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.

Children's Privacy

Our site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected personal information from a child without proper consent, we will take steps to delete it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our site. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, you may contact us by mail at:

Aussie Paper Supplies
17 Broughton Street
Pyrmont, New South Wales 2009
Australia